Privacy Policy

1. Controller

The responsible party for data processing on this website is:

inci solutions GmbH i.G.
Gehlengraben 2
22415 Hamburg
Germany
+49 xxx xxx xxxx (to follow)
info@incisolutions.com

(hereinafter referred to as “we”)

A data protection officer has not been appointed according to Art. 37 GDPR, as the legal requirements are not met.

2. Hosting and Access Data

Our website is hosted by STRATO GmbH (Otto-Ostrowski-Straße 7, 10249 Berlin). STRATO automatically stores certain technical information in so-called server log files when you visit our website, including:

• Your IP address (in shortened form),
• Date and time of access,
• Accessed pages and files,
• Browser type and operating system,
• The referring page (Referrer).

This data is necessary for the technical provision of the website, ensuring system security, and analyzing any errors. No personal analysis is conducted.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in the secure and reliable operation of the website).

We have concluded a data processing agreement (DPA) with our hosting provider in accordance with Art. 28 GDPR.

The storage duration of the log data depends on the specifications of our hosting provider.

3. SSL Encryption

Our website uses SSL or TLS encryption to best protect your transmitted data. You can recognize an encrypted connection by 'https://' in your browser's address bar.

4. Contact Form

If you contact us via the form on our website, we process the data you provide:

• Name (required)
• Email address (required)
• Company (optional)
• Phone number (optional)
• Subject (required)
• Message (optional)

This data will be transmitted via email to our internal company address and used solely for processing your request. The data will not be passed on to third parties. To confirm your request, an automatic copy of your submitted message will be sent to the email address you provided. Data you transmit will be stored until your inquiry is fully processed and will then be deleted unless legal retention obligations exist (e.g., under commercial or tax law).

Legal basis:

• Art. 6(1)(b) GDPR (pre-contractual communication)
• Art. 6(1)(a) GDPR (consent by checking the box in the contact form)

5. Web Analysis with Matomo (without Cookies)

This website uses Matomo, a privacy-friendly open-source software for anonymized user behavior analysis. Matomo is operated on a server we rent and exclusively control at our hosting provider STRATO GmbH – no cookies are set.

The following data is collected, among others:

• Shortened IP address,
• Accessed pages,
• Browser and device type,
• Screen resolution,
• Duration and time of visit,
• Referring page (Referrer).

The IP address is automatically anonymized (last two bytes removed) to ensure no personal identification is possible.

Purpose: Improvement and user-oriented optimization of our online offer.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in website analysis). The data remains entirely on our servers and is not shared with third parties.

6. Use of Technically Necessary Cookies

Our website uses so-called 'session cookies' that are necessary for technical operation. These cookies enable basic functionalities like page navigation or remembering the selected language.
They are not used for user tracking or analysis and are automatically deleted when you close your browser.

Legal basis:

• § 25(2)(2) TDDDG (technically necessary),
• Art. 6(1)(f) GDPR (legitimate interest in a functional website).

7. Local Integration of Fonts

For a consistent presentation of our content, we use Google Web Fonts, but they are integrated locally on our server. This means no personal data is transmitted to Google.

8. Your Rights

You have the right to:

• Access your stored data (Art. 15 GDPR),
• Correct inaccurate data (Art. 16 GDPR),
• Deletion (Art. 17 GDPR),
• Restriction of processing (Art. 18 GDPR),
• Data portability (Art. 20 GDPR),
• Object to certain processing activities (Art. 21 GDPR),
• Withdraw consent given (Art. 7(3) GDPR).

To exercise your rights, simply send an informal message to: info@incisolutions.com

9. Right to Lodge a Complaint

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the competent supervisory authority:

The Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22, 20459 Hamburg
Phone: +49 40 428 54 - 4040
Email: mailbox@datenschutz.hamburg.de
Website: https://www.datenschutz-hamburg.de